PODHODY K POVYSHENIYU KACHESTVA OBRAZOVATEL'NYH USLUG
Authors:
1.
KNRTU
2.
Zelenodolsk branch, "Institute of Economics, management and law (Kazan)
Type:
Article
eLocation:
Status:
Published
Received:
20.04.2023
Accepted:
01.08.2025
Published:
01.08.2025
Subject area:
UDC 37.062
Language:
Russian
Keywords:
качество образовательных услуг, модель расхождений в отношении к качеству, ожидание, восприятие, quality of educational services, the model of the variance in quality, expectation, perception
Abstract (English):
The article considers approaches to improving the quality of educational services used in the educational establishment of higher professional education. Presents the results of a survey of consumers of educational services aimed at determining differences in relation to the quality of educational services. Based on the identified discrepancies was developed annual action plan.
The article considers approaches to improving the quality of educational services used in the educational establishment of higher professional education. Presents the results of a survey of consumers of educational services aimed at determining differences in relation to the quality of educational services. Based on the identified discrepancies was developed annual action plan.
Keywords:
качество образовательных услуг, модель расхождений в отношении к качеству, ожидание, восприятие, quality of educational services, the model of the variance in quality, expectation, perception
качество образовательных услуг, модель расхождений в отношении к качеству, ожидание, восприятие, quality of educational services, the model of the variance in quality, expectation, perception
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